Business Service Management

Tiberone are the UK's leading Business Service Management consultancy helping organisations achieve their full potential.

Effective business decision making requires the right information for the right people at the right time. However simply having good structure, with rigorous control and process elements is no longer enough. Tiberone's extensive BSM experience and expertise can help you make the right decisions for your business success.

Business Service Management (BSM) is a strategy and approach for managing the Business of IT - linking IT components to the goals of the business. It promotes understanding and prediction of how technology impacts the business and how business impacts the IT infrastructure. To view the BSM blueprint please click here.


In order to help you realise your objectives with BSM, Tiberone will work with you to understand your current situation and goals, developing a phased plan that helps you to incrementally move toward BSM and mitigate project risks. We will also help you determine which BSM disciplines and workflows are the best fit for you to achieve the highest return on investment and fastest time to value.

So that you know you are on the right path to BSM, we’ll also define key milestones to help you benchmark your progress toward your objectives. And we’ll help you determine the right mix of services and best practice content to help you achieve your BSM objectives. These services and content are 100% focused on BSM, and based on experience in knowing how to manage large-scale, successful BSM initiatives.

For more information about how Tiberone can help you adopt Business Service Management, please contact us .